Flexibility: Agile and dynamic
- Understands your business and work practices
- Adjusts services as your needs change
- Responds quickly to unexpected incidents
- Capacity to provide specialised cleaning services as required
Responsive: Customer-Centric
- Focus on customer experience
- Responds to queries and issues quickly and efficiently
- Conducts regular reviews and implements 360degree feedback to enhance service delivery
- Tailors service plans to meet customers’ needs and budget
Invests in Staff: Professional Motivated Staff
- Consistent staff – site specific training
- Training updates in line with industry
- Regular WHS and risk assessment reviews and updates
- Staff appropriately remunerated and motivated
- Adequate insurances
Innovation and Technology: Improved Service Delivery
- Digitising task lists and scheduling
- Real-time data and monitoring of staff check-in/check-out
- Added safety & hygiene monitoring
- Streamlines administration and reporting capability
- Greater transparency
